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In what format will my records be sent?

By default, we release medical records electronically to the email you provide when you make the request. Once your request has been processed, you will receive an email with a link to download your records [don’t see the email? Be sure to check your spam folder!]. If a fax number is provided instead of an email, we will fax the records. 

If you would like a physical copy of your records mailed to you, please use the chat feature on the bottom right of this page to let us know. Note: for records over 60 pages, a shipping fee will apply, and shipping rates vary.