We have the option for you to submit your request via our website at: https://healthmark-group.com/
When you're on the website please select the green "Request Medical Records" button in the top right-hand corner.
Next you will need to provide your email address. From there you will receive a link in your email that will allow you to start your records request.
Check your inbox for an email with the subject “Login to Request Manager.” Click on the blue “Click Here” link within the email.
Once logged in, select “Submit a New Record or Forms Request” and then click “Confirm” to proceed with requesting medical records.
Indicate whether you are the patient by selecting “Yes” or “No,” and then enter the patient’s information. Click “Next” to continue.
Provide the details of the facility that currently holds the records, including the clinic or hospital name, phone number, and address. Click “Next” when completed.
Review the requester information, which should already be pre-filled, and click “Next.”
Choose the recipient of the records (self, attorney, insurance, physician, or other), fill in the necessary details, and click “Next.”
Select the desired timeframe for the records (a specific date range or the last two years) and specify the type of records you wish to be released. Click “Next.”
Check all three disclosure boxes, sign, and click the box underneath the signature. Click “Next” to proceed.
Optionally, you may upload a picture of your identification. Finally, click “Submit Request” to complete the process.
If you have any questions or need assistance you can email us here.